Factors to consider when choosing a supplier

Choosing the right supplier is essential for any business. This also applies to architects who need good and reliable business partners.

How to choose a supplier that helps you to always be in line with the customers' requests?

• First, it would be good to evaluate the economic reliability of the commercial partner, or have it done by experts, to understand its financial strength and reduce possible unwelcomed surprises in crucial phases of the project.
• Second, the supplier quality should be evaluated too and should be calibrated according to the characteristics of the project that needs to be completed. The quality of the furniture will differ according to the type of shop you intend to create. Remember: "quality" does not necessarily mean "quality of furniture" but also "quality of service"!

Ask our designers for advice!

• Suppliers should therefore be chosen according to their availability in terms of time, to the additional services offered, such as an additional in-house technician who can give valuable advice for the overall design.
• Another important factor, assessed particularly by the client, is the punctuality of delivery. The reliability in respecting the initial estimates should not be forgotten, either. When dealing with customized supplies, it is important to monitor costs to avoid unwanted increases. 
• If possible, certified suppliers should be chosen, as they undoubtedly give greater guarantees from various points of view: company organization, quality certifications, respect for the environment.

ISO and FSC® certifications in the furniture industry: how to recognize them and which ones to request

• Verify that the supplier offers an after-sales and return service. If there are inconsistencies in the supplies, the final goal remains to satisfy the customer, and therefore we must also be ready to solve unpleasant dynamics. Choosing commercial partners that provide after-sales service is therefore essential!
• Finally, we want to consider the administrative issue, because clarity and accuracy in processing documentation are essential for a good relationship with a supplier.

Architects have the duty to create a network of trusted suppliers, who will be decisive for the success of an interior project, both for a private client or for the realization of a commercial activity. It is an overall evaluation that covers a number of elements, and it is not just a mere choice linked to the price or to an offer.

Choosing the right partners means satisfying customers!